COVID-19 Support Directory (Ministry of Pacific People)

MPP COVID-19 SUPPORT DIRECTORY








MPP NORTHERN COVID-19 DIRECTORY 

Pacific Covid Vaccination Healthline: 0800 211 221 

LIST OF FOOD SUPPORT BY PASIFIKA FUTURES 

PACIFIC PROVIDERS

The Fono 

Europa Kupu – Whānau Ora Manager 

Phone: 0800FONO4U / 0800 366 648 

Email: Feleoko@thefono.org

Private message The Fono’s Facebook page: The Fono Facebook

The Village  

Community  

Services Trust

Alena / Maliena Jones – General Manager 

Phone: 021 845 535 

Food parcel request link

Tongan Health  Society Inc.  

Langimalie

Seini Latu 

Phone: 021 902 029 

Tupou Tavalea 

Phone: 021 654 546

Mt Wellington  

Integrated Health  Centre

Toka Bates 

Phone: (09) 276 8640 

John Kiria 

Phone: 021 023 77746

HAMILTON 

K’aute Pasifika

Leinati Lima 

Phone: 022 060 6490



LIST OF FOOD SUPPORT IN AUCKLAND 

Directory of all foodbanks: Family Services Directory

AUCKLAND WIDE

Family Services  Directory

https://www.aucklandemergencymanagement.org.nz/covid-19#item2 Contact Auckland Emergency Management on 0800 22 22 00 to discuss your needs. Services and Support:  

https://www.aucklandemergencymanagement.org.nz/media/aldout3p/covid-19- welfare-services-and-support.pdf 

To book a call with a translator email: aeminfo@aucklandcouncil.govt.nz

Vinnies Auckland 

Onehunga, call 09 815 6122 or 0800 680 090

We Salvation  

Army

https://www.salvationarmy.org.nz/centres/#!/welfare or call 0800 53 00 00 

Auckland City  

Mission

If you need a food parcel, please call the team on 0800 223 663. Your needs will be  assessed and you will be given the address to pick your box of food up, as well as a  time. Please note we do not deliver food parcels.



WEST AUCKLAND

Vision West 

The Foodbank Project – Email: brook.turner@visionwest.org.nz 

Ph: 0800 887 667 to register interest

Hope Centre  

Foodbank 

Open 10.00am-3.00pm Wednesday, Thursdays, Friday.  

Pick-up only – 4109 Great North Kelston, West Auckland. 

Email: hopecentrefoodbank@gmail.com 

Ph: 0210 804 8436



Care Waitakere  (Te Atatu  

residents only) –

Register for food parcel – Email: admin@carewaitakere.org.nz or call 09 834 6480  Open Monday – Friday from 11am-2pm. 

Appointment only pick-up. 

Village  

Community Trust

Open 10.00am – 3.00pm, Tues, Wed, Thurs and Friday 

Must register: https://form.jotform.com/210136456103847 

Pick-up only, allocated timeslot after rego.  

Contact: 021 845 535



CENTRAL AUCKLAND

Orakei Foodbank 

Call 09 521 5712 to leave a voicemail. Please state how many persons in the family,  location and contact number.  

Deliveries are Tuesdays and Fridays to Orakei, Kohimarama, St Heliers and Mission  Bay.

Combined  

Churches Mt  

Roskill

Register at office@hillschurch.nz Hillsborough Road, a representative will call you  back for more information. 

Foodbank service available. Hours: Monday, Wednesday, Friday 9.30 -12 noon.



SOUTH AUCKLAND

South Seas  

Healthcare 

Food support to enrolled population and church groups in South Auckland. Pick up  only from 14 Fair Mall, Shop 9-12 Otara. South Seas Contact Solo Seiuli-Aiono  solo.aiono@southseas.org.nz 

14 Fair Mall, Otara, Manukau. 

Contact: 027 303 0064

Affirming Works  Otahuhu

Food Parcels, allocated times for pick-up only.  

Call 0800 023 3476, Monday – Saturday, 10.00am – 3.00pm 

Address: 9 Moa Street, Otahuhu 

Email: food@affirmingworks.org.nz

Mangere  

Budgeting  

Services Trust

Services for Budgeting, Education, Housing Advocacy, Food Parcels (criteria applies)  and Social Service Support to the community of Mangere and South Auckland.  Contact: appointments@mbst.org.nz (09) 275 2266 (0508) 22 22 83 www.mangerebudgeting.org.nz 

Monday to Friday. 9am to 4pm. Financial capability: Auckland Central and South  ONLY.

Papakura Marae  Society  

Incorporated

We deliver Marae and home based health, education and social services. 29A Hunua Road Papakura 2110 . Contact: admin@papakuramarae.co.nz (09) 297 2036 (021) 519 812 www.papakuramarae.co.nz 

Monday- Friday 8:00am - 5:00pm Some charges may apply. Referral may apply.

St Marks Church Pakuranga

Food bank and general assistance for Pakuranga, Howick, Flat Bush and Panmure.  Call Citizens Advice Bureau first for referral: Citizens Advice Bureau Pakuranga: 09 576  8331

Budgeting &  

Family Support  Services Mangere  Tuakau

Food parcels and face masks available at Mangere and Tuakau. Call first to request,  bring ID and proof of address.  

Mangere- 09 275 2255 

Tuakau- 09 236 9804

Akal Foundation 

All packages allocated, check Facebook for when next available. Free packages,  delivery available.  

Call or text for more information 

021 297 2602



Otara Kai Village 

Food packages and face masks for people living in Otara and Papatoetoe regions. No  registration needed, pick up from 120 East Tamaki Road, Otara, or delivery (pending  needs). See Facebook for updates. Lcoated 120 East Tamaki Road, Ōtara, AUCKLAND  Ōtara Town Centre (in front of Jetts Gym) 

https://www.facebook.com/TheOtaraVillage

Otara Health 

Charitable Trust

Provide Otara Food Bank for families living in Otara or Papatoetoe. Please register in  their system and bring ID and proof of address. Open Fri 12-2.30pm. Register through  Facebook, supplies are usually all allocated by Friday. Location in Otara town centre 022 477 8536 Message the Otara Health Facebook page or email:  

tua@otarahealth.org.nz, julia@otarahealth.org.nz or mark@otarahealth.org.nz otherwise call 09 274 8355.

Rawiri  

Community  

House

Food parcels. Walk in only, 1 Rata Vine Drive, Wiri. Mon-Fri 10am-2.30pm. No  registration necessary, no criteria for accessing help. Also distribute free modems, see  Facebook for details. 09 263 8202 or email Liz@rawiri.org .  

Also providing housing support 

https://www.facebook.com/rawiri.org/

Ngā Whare  

Waatea Marae,  Favona

Phone appointments only - Open Mon–Fri, 10am–2pm. Head to the Marae at 31  Calthorp Close, Māngere with ID. Wait in car and staff will get to each person one at a  time, asking relevant questions as needed. 0800 686 232 (0800 MUMAFB) Weekdays  9.45am - 2pm

South Auckland  Christian  

Foodbank,  

Papatoetoe

(they usually support the Ōtāhuhu foodbank when it is operating; seem to be busy as  they have a COVID-19 urgent fundraiser going) 

Contact Ian 0508 CHANGE LIVES / 027 477 1092 / ian@sacbf.org.nz



MINISTRY OF SOCIAL DEVELOPMENT SUPOORT 

COVID-19 - Work and Income link to Check What You Can Get: Check what you might get  (msd.govt.nz) 

Link to the COVID-19 Support page on the Work and Income benefit: Benefits and payments - Work and Income

MSD SUPPORT

Emergency  

benefit for  

temporary visa  holders

If you've got a temporary visa and are in financial hardship, we may be able to help  you with an Emergency Benefit. Applying for this benefit won’t affect any visa  application you may have with Immigration New Zealand.  

This support is ending on 31 August 2021. More information here

Wage Subsidy  

Scheme August  2021 

Helps eligible businesses to continue paying employees and keep them on. The subsidy  will pay $600 for full-time employees and $359 for part-time employees and  applications can be made from 20 August. More information here

Short-Term  

Absence  

Payment

Provides businesses with a one-off (once per 30 days) payment of $359 for employees  who must miss work due to a COVID-19 test and can’t work from home. More  information here

Leave Support  

Scheme

The COVID-19 Leave Support Scheme is available for employers, including self employed people, to help pay their employees who need to self-isolate and can't work  from home. More information here



ROUGH SLEEP SUPPORT 

Supporting people who are homeless or vulnerably housed during COVID-19. 

AUCKLAND-WIDE

Auckland City  

Mission

09 303 9200 or 0800 223 663. 

Ongoing checks on health and wellbeing, alongside providing essential supplies  including: 

- Food 

- Clothing 

Conducted over the phone and in person 

- Adhering to Ministry of Health Guidelines

Kāhui Tū Kaha 

0800 855 755 

Shelter and mental health support



WEST AUCKLAND

VisionWest 

Phone: 09 818 0706 

housingfirst@visionwest.org.nz 

Supporting with emergency accommodation

Housing First 

09 531 4040 

Emergency accommodation



CENTRAL AUCKLAND

Merge Café 

Merge  

Community,  

Street Reach and Navigators

453 Karangahape Road, Auckland Central 

Food parcels, shelter, and more 

Available between 10:30 and 11:30, Monday to 

Friday, for peer support relating to housing and 

benefits.



SOUTH AUCKLAND

Link People 

0800 932 432 

Emergency accommodation and service navigation



WIDER SOCIAL SERVICES- PACIFIC PROVIDERS

Vaka Tautua 

Health and Social  Services Provider 1.

0800 OLA LELEI / 0800 652 353 HELPLINE 

Monday – Friday 8.30AM-8.30PM  

Free Pacific Helpline for Auckland Region

CIDANZ 

Cook Islands  

Development  

Agency New  

Zealand

If you need Family Support Package please contact us on rouruina@cidanz.co.nz or  janet@cidanz.co.nz 

Mandate is to increase social and local economic development by supporting  individuals and families to actively participate in initiatives that can generate financial  wellness. 

https://www.cidanz.co.nz/

LeVa 

https://www.leva.co.nz/ 

Phone: 09-261 3490



Health and  

Wellbeing

Email: admin@leva.co.nz

Mapu Maia 

Problem  

Gambling  

Services 

Counselling

Provide free and confidential counselling services by email, phone or video call to  anyone who needs support. 

Counselling Support: Talatalanoa Services in English, Samoan and Tongan.  Public Health Programmes: Zoom Presentations, Keep Ups Podcast, O le soifuaga  atoatoa, Sensing Bros can be accessed here 

Email: help@mapumaia.nz 

Phone: 0800 21 21 22

Pacific Homecare  Trust 

Disability and  

Elderly Services  to Pasifika in  

South Auckland

Pacific Homecare Trust under Covid-19 restrictions are still providing support to families- get in  touch with the team if you require their support. Providing home-based healthcare throughout  the South Auckland region to the disabled and the elderly community who wish to stay living  at home, but who need assistance.  

Email: info@pacifichomecare.org.nz 

Phone: 09 274 9153

Fonua Ola 

Free Community  Social Services in  South West  

Central and East  Auckland.

https://www.fonuaola.org.nz/ 

Cultural Social Work Support, Cultural Youth Work Support, Family-Centred  Counselling, Financial Capability, Family Harm Intervention, Parenting Programme,  Whanau Ora Support.  

Email: info@fonuaola.org.nz 

Phone: 09 903 9960 

Affirming Works 

https://affirmingworks.org.nz/ 

Supporting Pasifika community through mentoring services, programmes and social  enterprise. 

(Also delivering Food Parcels see above- under South Auckland section) Email: a-w@affirming.org.nz 

Phone: 09 276 6538

Penina Trust 

Mental Health,  

Addition, Housing  Services in South  Auckland

https://www.peninahealth.org.nz/ 

COVID-19 Update: Penina Trust are still running as essential services, however; we  have cut down our face to face visits and meetings, and other procedures have been  put in place to protect our service-users, tenants, and staff, while still providing our  services. We are also available to hold over-the-phone and video call meetings. Please  contact us as normal and we will respond accordingly. 

Phone: (09) 269 7989 

Email: admin@peninahealth.org.nz



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